Elthorne 1st Co-Op is responsible for the day to day running of the properties that form part of the Management Agreement with the London Borough of Islington who remain the Landlords of the properties we manage.
As such there is a split in responsibility between those items of repair that fall under the remit of the Co-Op and those items that remain with London Borough of Islington. To assist you with identifying where the responsibility lies please refer to the list below.
Please bear in mind that all heating and hot water dis-repairs remain the responsibility of Islington Council and any problems with loss of heating and or hot water should be reported to the council repair line on 0800 694 3344.
You may if you wish report it via the Co-Op office who in turn will notify Islington Council, but if the loss is experienced late evening or at the weekends when the Co-Op office is closed please report on the above number.
A SUMMARY OF THE SPLIT RESPONSIBILITIES FOR THE DWELLINGS BETWEEN ELTHORNE FIRST TENANT COOPERATIVE AND ISLINGTON COUNCIL
Responsibility for the TENANTED units
Elthorne First Co-Op | Islington Council |
Day to day plumbing | Heating repairs |
Day to day internal woodworks repairs | Building repairs (Inc. roofs and external brickwork) |
Water tanks | External painting (cyclical maintenance) |
Internal electrical works | TV aerial |
Communal block lighting | Kitchen replacement |
Windows repairs | External drainage form property |
Estate sweeping | Grass cutting / weeding |
Estate litter picking | Tree pruning |
Lumber clearance assistance | External column lighting |
Communal window cleaning | Electrical smoke alarms |
Bathroom repairs etc. | Estate road maintenance |
Fence repair | |
CCTV camera maintenance |
Responsibilities for LEASEDHOLD units
Elthorne First Co-Op | Islington Council |
Estate sweeping and litter picking | Heating repairs (for those on communal heating system) |
Estate sweeping and litter picking | Tree pruning |
Sweep and clean communal areas of blocks | Communal redecoration of blocks and estate |
Lumber clearance assistance | Communal door repair |
Fence repair | TV aerial |
Assist with reporting general repairs to LBI | |
Report estate drainage | Estate drainage |
CCTV maintenance | Estate road maintenance |
Responsibilities for the FREEHOLD units
Elthorne First Co-Op | Islington Council |
Reporting of heating repairs to LBI | Heating repairs for those on communal heating system |
Estate sweeping and litter picking | Grass cutting / weeding |
Lumber clearance assistance | |
Reporting external drainage repairs to LBI | Estate drainage |
CCTV Maintenance | Estate road maintenance |
158 St. John's Way,
London, N19 3RL
Our office hours are Monday's, Tuesday's & Thursday's between 8am & 2pm on:
Tel: 0207 263 5756
Any queries between 3pm & 5pm, please phone Michelle on
Mobile: 07950 612 187 - also use this number on Wednesday's (all day).
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